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Property management

ERP, portals and pre-sorting — a focus area for HMS.

casavi, Impower, Neovaro and integrations with Immoware, DATEV, facilioo or wowiport — alongside AgTech (Litfarms), SaaS (Poolpilot) and real estate (close2home) projects. Property management isn't our only field, but one we know deeply: pre-sort inbound items, prepare cases, sign-off stays with you.

Discuss property management
Modern residential and commercial building — property management digitalisation

What burdens property managers most in 2026

Between inbox, ERP change and tenant expectations, there's often no time to integrate systems properly — until interfaces break or the team drowns in manual rework.

Inbox & case overload

Emails, portal messages and phone notes land everywhere — and every case is created manually. Without pre-sorting, the team loses hours daily to sorting instead of deciding.

ERP migration & system change

Switch to casavi, Impower or Neovaro, move away from Immoware or facilioo: data, tenants and history must come along — without stopping day-to-day operations.

Tenant portal & interface chaos

Portal, ERP, DATEV and service providers don't speak the same language. Duplicate maintenance, missing postings and conflicting statuses cost trust with owners and tenants.

Skills shortage in administration

Fewer heads, same portfolio — routine eats capacity for strategy and client contact. Without automation, you don't scale.

Administration that thinks ahead

AI pre-sorting with sign-off — GDPR and EU AI Act in view.

Our approach: systems pre-sort inbound items, create cases and prepare replies. Your team reviews and signs off — no fully automatic decision without a human. Privacy and transparency are built in, not bolted on later.

Modern apartment building with balconies — property management

ERP & portals — casavi, Impower, Neovaro

Setup, configuration and connection to your workflows — whether fresh start or migration from Immoware, facilioo or wowiport.

  • Tenant, property and role model set up cleanly
  • Tenant and owner portal with clear self-service paths
  • Training and handover to your administration team

Interfaces & DATEV

Accounting, service providers and ERP should see the same numbers — without manual re-entry in three systems.

  • DATEV interfaces and export logic documented
  • Immoware, facilioo or wowiport connection where in legacy stack
  • Error handling and monitoring on sync runs

Pre-sorting & automation

Inbox and portal messages are categorised, prioritised and prepared as cases — reply drafts wait for sign-off.

  • Rule-based and AI-assisted pre-sorting (no autopilot)
  • Sign-off workflow per case type and urgency
  • Logging: who signed off what and when

GDPR & EU AI Act — high level

Processing in the EU, clear roles, traceable decisions — without replacing legal advice, but with technical guardrails.

  • No fully automatic decisions on personal cases
  • Documentation prepared for audits and data subject requests
  • EU AI Act: transparency for AI-assisted pre-sorting planned in

What's included

Bookable in modules — from ERP rollout to interfaces and pre-sorting, typically as a project package with a fixed team.

  • ERP & portal setup

    casavi, Impower or Neovaro: setup, configuration and go-live — aligned with your property structure and roles.

  • Migration & interfaces

    Move from Immoware, facilioo, wowiport or legacy Excel — including DATEV connection and data validation.

  • Pre-sorting & case assistant

    Automatically classify inbound items, create cases, prepare drafts — sign-off always with your team.

  • Reporting & owner communication

    Analytics, portal content and transparent status for owners — fewer enquiries, more trust.

How we work

  1. 01

    Inventory & target picture

    Systems, processes, interfaces and bottlenecks — clear priority: migration, portal or pre-sorting first.

  2. 02

    ERP & interface foundation

    Core system live, DATEV and legacy connections integrated — stable data first, then automation.

  3. 03

    Pre-sorting & sign-off workflows

    Inbox and portal connected, rules tested, team trained — with acceptance before full operation.

  4. 04

    Refinement & operations

    Reporting, portal optimisation and step-by-step expansion — one contact, fixed prices, documented decisions.

Common questions

Do you only work for property managers?

No. Property management is a focus — we also support AgTech (Litfarms), SaaS (Poolpilot), real estate (close2home) and SMEs with the same approach: technology thinks ahead, sign-off stays with the client.

casavi, Impower or Neovaro — can you handle all of them?

Yes — we set up the system that fits your size and interfaces. Migration from Immoware, facilioo or wowiport is planned in phases with parallel operation.

Does AI pre-sorting replace our clerks?

No. It pre-sorts, creates cases and prepares drafts — every sign-off and substantive decision stays with your team. That's by design (GDPR, EU AI Act).

How quickly will we see relief in the inbox?

First pre-sorting and sign-off workflows often within 4–8 weeks after ERP foundation. Full ERP migration takes longer — typically 3–9 months depending on legacy stack and interfaces.

Less inbox stress — more time for management

Briefly describe your system landscape and most urgent topic — we'll tell you honestly whether ERP, interfaces or pre-sorting should come first.

Free initial consultation